Account and service communications
Creating an account and requesting a booking authorizes CarServly to send essential authentication, security, appointment, payment-status, refund, payout, and support messages. These communications are necessary to deliver the requested service and are not promotional subscriptions.
Business publication consent
A researched business stays private until an authorized representative accepts the claim invitation, confirms authority to represent the business, and expressly approves publication. Consent is recorded with the account, channel, and timestamp. The owner can edit, pause, or request removal of the listing.
Email outreach
Business invitations identify CarServly, explain why the business was contacted, link to a private claim experience, provide a support address, and include a one-click suppression option. CarServly records opt-outs and does not intentionally re-enroll suppressed addresses without a new lawful basis.
SMS and phone communications
Automated marketing text messages require the level of prior written consent required by applicable law. Consent is not a condition of purchasing marketplace services. Authentication or requested transactional messages are limited to the purpose the person initiated. Message and data rates may apply.
Automated support boundaries
CarServly’s instant concierge uses predefined help rules and does not send chat questions to an external AI model provider. It cannot access private booking, payment, or account records. Visitors should provide only the minimum details necessary and use human support for account-specific disputes or privacy requests.
Withdrawing or changing consent
A person may close the widget, unsubscribe from eligible marketing, opt out of outreach, pause a listing, or contact CarServly to withdraw an optional consent. Withdrawal does not invalidate processing that already occurred lawfully and may not stop essential security, transaction, or legal communications.
Talk with CarServly Support.
Use the support assistant for general questions or request a human follow-up by email.
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